Excessive emails that manages companies is related to increased stress for workers, as well as lost productivity of companies, warning a study by the Catholic University of Leuven, Belgium.
“Too much information emails and general social and psychic carries risks for employees and impoverishes the company,” said the professor responsible for the research, Caroline Sauvajol-RIALLAND. The junk mail (“spam”), the “newsletters” or messages received by subscription, e-mails or messages abusive internal electronic saturation contribute to workers, to get to the office every day, have to manage all this information.
The researcher warns that the phenomenon of “infobesidad” a term popularized in 1970 by American author Alvin Toffler in his novel “Future Shock”, is a threat to the quality of life for workers and for the viability of the companies.
According Sauvajol-RIALLAND, over 90% of people with responsibilities in companies believe that managing information flow is excessive, while 70% admit to being overwhelmed by the data handled.
The “information overload” also causes interruptions every 7 minutes, and each worker uses 30% of their working time in attending calls or e-mails, which are increasingly demanding immediate answer them when, so that also the employee also contributes to increase the excess of information exchange, the researcher explained.
“If a worker spends so much time managing messages, such activity can become superimposed on the core business of the company, production activity,” he said.
At that time, new technology, created to manage more simple and effective flow of information, would be having the opposite effect. “Paradoxically,” he admitted.
Given the increasing amount of electronic information that must be processed by workers (recalled that the volume of digital information doubles every four years), those responsible for human rights, unions and experts in risk prevention begin to consider the problem.
“Some enterprises provide special training for their employees on how to use new technologies to efficiently manage information,” said Sauvajol-RIALLAND.
Some have even been suggested that they can not receive emails in the evening, when the working day is over.
“We must recognize the right to rest,” said the researcher, and said the use by employees of the notebook or other mobile devices to receive messages from the company “increased stress” and “mine” in the end, the productivity of the company.